A cafe manager is in charge of procuring supplies, supervising employees, and guaranteeing top-notch customer service in addition to managing the day-to-day operations of the café. They keep an eye on finances, arrange with suppliers and keep things tidy.
Job Description
We are searching for a Cafe Manager to oversee day-to-day operations and inspire our employees to deliver superior customer care. The duties of a café manager include planning shifts for wait staff and baristas, keeping an eye on daily costs and earnings, and placing orders for supplies like milk, coffee, and snacks as needed. You should have previous experience working in a variety of coffee shop roles in order to succeed in this position. Additionally, you must be available to work on weekends and holidays as well as during business hours. In the end, you will contribute to our cafe being a popular neighborhood destination, increasing profitability and customer engagement.
The following are the responsibilities of a Café Manager:
- Overseeing the cafe’s daily operations.
- Recruiting and orienting new servers and baristas.
- Teaching staff members how to make drinks and use coffee makers properly.
Principal Responsibilities
- Oversee the daily operations of the cafe.
- Employ and train new baristas and wait staff.
- Employees should receive training on making drinks and using coffee makers correctly.
- As needed, place orders for supplies (such as takeout cups, coffee, milk, and other ingredients) and coordinate with vendors.
- Ensure that your daily, weekly, and monthly revenue and cost records are kept up to date.
- Depending on the season and the tastes of the patrons, add new menu items (vegan coffee drinks, for example).
- Provide employees with guidance on how to handle client concerns and provide exceptional customer service.
- Make sure every café area is spotless.
- Develop cordial connections with clients in order to foster loyalty and improve our standing.
Qualifications and Abilities
- Experience working as a barista or cafe manager.
- Practical knowledge of using high-end coffee makers.
- Strong mathematical abilities.
- Willingness to work during business hours, including on weekends and holidays.
- Outstanding interpersonal abilities and the capacity to lead and inspire a group.
- Customer-focused mindset.
- High school certificate.
- A second certification is preferable such as one in hospitality or business administration.
Commonly Asked Questions
How does a manager of a cafe work?
A cafe manager is in charge of managing the staff and resources, making sure the business runs smoothly and offering top-notch customer service.
What tasks and obligations fall under the purview of a café manager?
A cafe manager’s responsibilities include overseeing daily operations, recruiting and training employees, placing supply orders, keeping tabs on spending, keeping the area tidy, addressing complaints from patrons, and cultivating a devoted following.
Why is a good cafe manager important?
Strong leadership and communication abilities, a customer-focused mindset, organization and attention to detail, and a solid grasp of coffee and cafe operations are all characteristics of a successful cafe manager.
With whom does a cafe manager collaborate?
A cafe manager collaborates with patrons, vendors, wait staff, and baristas. They work together with the management group or the cafe’s owner as well.
Which abilities need a cafe manager to possess?
A café manager should have previous management or barista experience, be skilled with using coffee equipment, possess good leadership and communication abilities, be knowledgeable about inventory control and financial tracking, and have experience providing excellent customer service.
