A room attendant, also called a housekeeper, works in the hospitality sector and is in charge of keeping guest rooms and common areas in hotels, resorts and other lodging establishments tidy, organized and presentable. They make certain that the rooms are ready for visitors upon arrival and uphold strict standards of hygiene during their visit.

Job Description

We are searching for a Room Attendant to join our team and offer our hotel customers exceptional customer service. The duties of a room attendant include cleaning bathrooms, making beds and changing towels. In addition, you will respond to inquiries from customers and guarantee that our rooms are always well-stocked, spotless and welcoming. We would like to meet you if you are interested in launching a career in the hotel sector. In the end, you will make sure that our visitors have a pleasurable and comfortable stay with us.

The following are the responsibilities of a Room Attendant:
  • Making beds and changing linens.
  • Changing out old towels.
  • Mopping and sweeping the floor.

Principal Responsibilities

  • Make beds and replace bed linens.
  • Change out used towels.
  • Mop and sweep the floor.
  • Vacant rugs.
  • Vacuum furniture.
  • Restock on toiletries (such shampoo and soap).
  • Restock the mini-bar with food and drink products.
  • Maintain public spaces, such as hallways, and report any problems or maintenance requirements.
  • Respond to questions from visitors (e.g. on extra services).
  • Assist visitors in finding misplaced belongings.
  • Make sure every room is organized and spotless at the conclusion of the shift.
  • Adhere to hotel security protocols.

Qualifications and Abilities

  • Work history as a maid or room attendant.
  • Knowledge of industrial cleaning tools and supplies.
  • A robust body and endurance.
  • A willingness to work in shifts.
  • Proficiency in attaining high performance requirements while operating with minimal or no supervision.
  • Superb organizational abilities.
  • Capacity to adhere to instructions.
  • A high school degree is advantageous.

Commonly Asked Questions

What exactly is a Room Attendant in the hotel sector, and what are their main duties?

With an emphasis on comfort and cleanliness, a Room Attendant’s duties include keeping guest rooms clean and in good condition and making sure they’re ready for guests to check in.

What credentials or education are normally needed to work as a Room Attendant in a hotel or resort?

Although they often don’t need much formal education, room attendants receive on-the-job training to teach them cleaning techniques and quality requirements.

What kinds of duties are usually included in a Room Attendant’s daily schedule?

In addition to changing bed linens and restocking amenities, room attendants also vacuum, dust and make sure the rooms are immaculate.

When cleaning rooms, how do Room Attendants address demands from visitors, privacy and security?

In addition to guaranteeing the safety of visitors’ goods, they uphold certain hotel policies, respect guests’ privacy, and immediately attend to requests from visitors.

Can housekeeping staff help determine what needs to be fixed or maintained in the common spaces and guest rooms?

Yes, they are frequently instructed to notify the relevant department of any maintenance concerns they find, such as damaged fixtures or things that require repair, so that they can be resolved quickly.