Historically, the recruitment process has been cumbersome, chaotic and frequently biased, leaving both employers and candidates feeling exhausted and disheartened. This is where Interview-as-a-Service (IaaS) makes a significant impact – offering a modern recruitment solution that not only conserves time and resources but also enhances the quality of hiring decisions.

What Is Interview as a Service & Its Benefits?

For recruiters and hiring managers, Interview-as-a-Service brings together a curated pool of seasoned industry professionals to serve as interviewers. These professionals are equipped with both technical expertise and the interpersonal skills necessary to provide an exceptional candidate experience. IaaS also addresses scalability challenges, enabling an unlimited number of interviews to be conducted in a single day, thus overcoming the limitations posed by the availability of in-house interviewers.

For candidates, Interview-as-a-Service ensures a seamless and user-friendly experience. Utilizing popular communication platforms such as WhatsApp and email, candidates can express their interest in a job and indicate their preferred interview times. This eliminates the long wait for an available interviewer. The system also alleviates anxiety by offering rescheduling options and technical support.

Seamless Integration and Automation of Tasks

InterviewDesk’s Interview-as-a-Service (IaaS) guarantees that every candidate receives a fair and equal opportunity during the interview process. By employing standardized question pools that cover all necessary skills and maintain consistent difficulty levels, IaaS ensures uniformity across interviews. Within minutes, candidates receive structured feedback along with video recordings of their interview sessions. Remarkably, over 86% of candidates who have used this service have reported it as superior to traditional in-house interviews.

Seamless Integration and Automation of Tasks

Automated Proctored Assessments

Moreover, IaaS has demonstrated its effectiveness in preventing fraud, an unfortunate reality in any job market. Designed meticulously after an in-depth study of best interviewing practices, IaaS incorporates strategies used by leading companies such as FAANG (or MAMAA for the perfectionists), where external interviewers are essential to ensure unbiased and enduring hiring decisions. InterviewDesk aims to make these best practices easily accessible to all hiring managers.


Candidate Management and Auto-Scheduling Features

IaaS provides a modern, comprehensive solution to the recruitment process, emphasizing candidate experience and quality. As the talent acquisition landscape continues to evolve, InterviewDesk’s Interview-as-a-Service is set to become an indispensable tool for organizations aiming to recruit top talent. However, it’s important to recognize that some organizations may not immediately adapt to relying on external interviewers. For these companies, transitioning to a specialized assessment and interviewing platform is the crucial first step.

The right platform can seamlessly integrate with existing systems and automate tasks like resume screening. AI-powered job description to CV matching streamlines the resume screening process by assigning scores to each candidate. Shortlisted candidates can then participate in automated proctored assessments, reducing the interview workload.


Modern interviewing platforms, such as those offered by InterviewDesk, feature candidate management and auto-scheduling capabilities. These platforms reach out to candidates through various communication channels, facilitating the interview process. They ensure that each candidate faces an equal level of difficulty while being evaluated for all necessary skills.

Why Do Customers Choose InterviewDesk’s Interview-as-a-Service Solution?

Customers choose InterviewDesk’s Interview-as-a-Service (IaaS) solution to streamline their hiring processes, reduce costs, eliminate bias, and ensure they identify the most qualified candidates for their job openings while saving time and resources. These services offer flexibility and access to expert interviewers, making the hiring process more efficient and effective.

Finding the Best Candidate for the Job

InterviewDesk’s IaaS platform helps organizations identify the most qualified candidates by accurately assessing their technical skills, problem-solving abilities, and critical thinking skills in relation to the job requirements.

Savings on Expenses

Outsourcing interviews with InterviewDesk can be more cost-effective than conducting them in-house, as it eliminates the need for expenses such as candidate travel, accommodation, and meals. Our video conferencing solutions reduce costs while maintaining the necessary human interaction.

Adaptability in Time Planning

Scheduling interviews can be challenging, especially when dealing with multiple candidates and interviewers. InterviewDesk’s IaaS solution eliminates the need for in-person interviews, allowing for more flexible scheduling based on the availability of both parties. This flexibility benefits candidates as well.

Bringing Experts to the Job

InterviewDesk has a network of experienced professionals from various industries to conduct interviews. Their expertise ensures a more thorough evaluation of candidates.

Guarantees Cycle Consistency

Virtual interviews can be recorded, enabling both interviewers and candidates to review the conversation afterward. This helps in making more informed decisions and maintaining consistency throughout the hiring process.

Getting Rid of Bias

InterviewDesk’s IaaS platform provides a more objective and unbiased interview process. By eliminating human bias, the focus is solely on hiring the right talent for the job.

Using Cutting-edge Tools and Techniques

Our services incorporate the latest interviewing techniques and tailor questions to meet the organization’s specific needs, ensuring the most relevant and effective interviews.

Provides a Larger Flow of Candidates

Candidates are more likely to participate in interviews when they can do so remotely, saving time and costs associated with traveling for in-person interviews. This broader candidate pool enhances the chances of finding the best fit.

Time is Saved for Employees

InterviewDesk’s IaaS relieves HR departments and current employees from the time-consuming process of conducting interviews and evaluating candidates. This allows them to focus on their core responsibilities.

Final Thoughts

In the end, these platforms keep candidates engaged, provide support, and generate standardized feedback reports with embedded video recordings. Adopting modern recruitment solutions like Interview-as-a-Service and specialized assessment and interviewing platforms can significantly enhance the recruitment process, making it more efficient and effective while prioritizing the candidate experience and maintaining a structured and standardized approach.

These solutions also contribute to a fairer and more transparent hiring process by eliminating biases and fraud. As organizations navigate the evolving talent acquisition landscape, embracing modern recruitment solutions is crucial for staying competitive in attracting and hiring the best candidates.


What is Interview as a Service (IaaS)?
Interview as a Service (IaaS) is a solution that allows companies to outsource their interview process to specialized service providers. These services can handle various aspects of the interview process, from scheduling to conducting the interviews, often using expert interviewers and advanced technology.

How does Interview as a Service work?
IaaS typically works by partnering with a service provider who takes over part or all of the interview process. This can include pre-interview assessments, conducting the interviews, providing feedback, and sometimes even onboarding. Companies can choose the specific services they need based on their requirements.

What are the benefits of using Interview as a Service?

  • Efficiency: Streamlines the hiring process, saving time and resources.
  • Expertise: Access to professional interviewers who are skilled in assessing candidates.
  • Scalability: Easily scalable to handle high volumes of interviews during peak hiring periods.
  • Consistency: Ensures a consistent interview experience for all candidates.

What types of interviews can be conducted through IaaS?
IaaS providers can conduct a variety of interviews, including technical interviews, behavioral interviews, cultural fit assessments, and more. They often use a mix of human interviewers and automated tools to conduct these interviews.

Who can benefit from Interview as a Service?
Both large organizations and small to medium-sized enterprises can benefit from IaaS. It’s particularly useful for companies experiencing rapid growth, those with high turnover rates, or those looking to improve the efficiency and quality of their hiring process

Is Interview as a Service secure and confidential?
Reputable IaaS providers ensure that all candidate information and interview details are kept secure and confidential. They typically comply with data protection regulations and use secure platforms to conduct and store interview data.

How do I choose the right Interview as a Service provider?
When choosing an IaaS provider, consider factors such as:

  • Experience and expertise in your industry.
  • Range of services offered.
  • Technology and tools used.
  • Client testimonials and reviews.
  • Pricing structure and flexibility.

How can I get started with Interview as a Service?
To get started, research potential IaaS providers, assess your internal needs, and contact providers to discuss your requirements. Many providers offer consultations and demos to help you understand how their services can benefit your hiring process.

Can Interview as a Service be customized to our specific needs?
Yes, many IaaS providers offer customizable solutions tailored to the specific needs and processes of your organization. You can often select which parts of the interview process you want to outsource and which you want to keep in-house.

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