Experience: Fresher | Team: Customer Service Management| Location: Bengaluru/Noida
At InterviewDesk, we are looking for a Management Level – Associate for our client who will be aligned with our Network Operations vertical which ensures that we maintain a robust common integration framework to help communications clients address challenges, increase their margins, improve asset realization, improve customer service, increase revenues, reduce overall costs and accelerate sales cycles. The Telecom Operations team is involved in developing structures, processes, and capabilities. Â for managing and monitoring telecommunications. Â networks. The Customer Service Management team focuses on managing the organization’s interaction with current and potential customers. The team is responsible for handling customer queries, enhancing customer satisfaction, ensuring customer retention and ultimately driving sales growth. The team is also responsible for improving business relationships with customers.